From 7d0ae7ebd20b74e1257518041b489eeb6cf621af Mon Sep 17 00:00:00 2001
From: Arnold Bechtoldt <mail@arnoldbechtoldt.com>
Date: Wed, 22 Aug 2012 11:55:13 +0200
Subject: [PATCH] Ticket Center: Link usernames with their user panel, fixes
 #1044

Signed-off-by: Arnold Bechtoldt <mail@arnoldbechtoldt.com>
---
 admin_tickets.php                             | 27 ++++++++++++-------
 .../admin/tickets/archived_tickets.tpl        |  2 +-
 .../admin/tickets/tickets_customer.tpl        |  2 +-
 3 files changed, 20 insertions(+), 11 deletions(-)

diff --git a/admin_tickets.php b/admin_tickets.php
index 11bfa0b7..969746aa 100644
--- a/admin_tickets.php
+++ b/admin_tickets.php
@@ -115,13 +115,17 @@ if($page == 'tickets'
 					if($_cid != $row['customerid'])
 					{
 						$cid = $row['customerid'];
-						$usr = $db->query_first('SELECT `firstname`, `name`, `company`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
+						$usr = $db->query_first('SELECT `customerid`, `firstname`, `name`, `company`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
                                      WHERE `customerid` = "' . (int)$cid . '"');
 
-						if(isset($usr['loginname'])) {
-							$customer = getCorrectFullUserDetails($usr) . ' (' . $usr['loginname'] . ')';
-							//$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
-						} else {
+						if(isset($usr['loginname']))
+						{
+							$customer = getCorrectFullUserDetails($usr);
+							$customerloginname =  $usr['loginname'];
+							$customerid = $usr['customerid'];
+						}
+						else
+						{
 							$customer = $lng['ticket']['nonexistingcustomer'];
 						}
 						eval("\$tickets.=\"" . getTemplate("tickets/tickets_customer") . "\";");
@@ -673,12 +677,17 @@ elseif($page == 'archive'
 						if($_cid != $ticket['customerid'])
 						{
 							$cid = $ticket['customerid'];
-							$usr = $db->query_first('SELECT `firstname`, `name`, `company`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
+							$usr = $db->query_first('SELECT `customerid`, `firstname`, `name`, `company`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
                                        WHERE `customerid` = "' . (int)$cid . '"');
 
-							if(isset($usr['loginname'])) {
-								$customer = getCorrectFullUserDetails($usr) . ' (' . $usr['loginname'] . ')';
-							} else {
+							if(isset($usr['loginname']))
+							{
+								$customer = getCorrectFullUserDetails($usr);
+								$customerloginname =  $usr['loginname'];
+								$customerid = $usr['customerid'];
+							}
+							else
+							{
 								$customer = $lng['ticket']['nonexistingcustomer'];
 							}
 
diff --git a/templates/Froxlor/admin/tickets/archived_tickets.tpl b/templates/Froxlor/admin/tickets/archived_tickets.tpl
index a93c2e8a..e5d2174e 100644
--- a/templates/Froxlor/admin/tickets/archived_tickets.tpl
+++ b/templates/Froxlor/admin/tickets/archived_tickets.tpl
@@ -3,7 +3,7 @@
 	<td>{$ticket['ticket_answers']}</td>
 	<td>{$ticket['subject']}</td>
 	<td>{$ticket['lastreplier']}</td>
-	<td><span class="ticket_{$ticket['display']}">{$ticket['priority']}</span></td>
+	<td>{$ticket['priority']}</td>
 	<td>
 		<a href="{$linker->getLink(array('section' => 'tickets', 'page' => 'archive', 'action' => 'view', 'id' => $ticket['id']))}" style="text-decoration:none;">
 			<img src="templates/{$theme}/assets/img/icons/ticket_show.png" alt="{$lng['ticket']['show']}"/>
diff --git a/templates/Froxlor/admin/tickets/tickets_customer.tpl b/templates/Froxlor/admin/tickets/tickets_customer.tpl
index 2168ea9b..cdcd8dd7 100644
--- a/templates/Froxlor/admin/tickets/tickets_customer.tpl
+++ b/templates/Froxlor/admin/tickets/tickets_customer.tpl
@@ -1,3 +1,3 @@
 <tr>
-	<td class="field_name_border_left" colspan="10"><strong>{$customer}</strong></td>
+	<td class="field_name_border_left" colspan="10"><strong>{$customer} (<a href="{$linker->getLink(array('section' => 'customers', 'page' => 'customers', 'action' => 'su', 'id' => $customerid))}" rel="external">{$customerloginname}</a>)</strong></td>
 </tr>