From a791deb65658efd45d9fcf76831a42ee5b9c16ac Mon Sep 17 00:00:00 2001
From: "Michael Kaufmann (d00p)" <d00p@froxlor.org>
Date: Sat, 30 Jan 2010 15:30:47 +0000
Subject: [PATCH] move customer-tickets to archive if customer gets deleted

---
 admin_customers.php                 | 19 +++++++++++++++++++
 admin_tickets.php                   | 14 ++++++++++++--
 lib/classes/ticket/class.ticket.php | 26 ++++++++++++++++++++++++++
 lng/english.lng.php                 |  1 +
 lng/german.lng.php                  |  1 +
 5 files changed, 59 insertions(+), 2 deletions(-)

diff --git a/admin_customers.php b/admin_customers.php
index 10c7a7bb..0b23ecc5 100644
--- a/admin_customers.php
+++ b/admin_customers.php
@@ -237,6 +237,25 @@ if($page == 'customers'
 					inserttask('6', $result['loginname']);
 				}
 				
+				/*
+				 * move old tickets to archive
+				 */
+				$tickets = ticket::customerHasTickets($db, $id);
+				if($tickets !== false && isset($tickets[0]))
+				{
+					foreach($tickets as $ticket)
+					{
+						$now = time();
+						$mainticket = ticket::getInstanceOf($userinfo, $db, $settings, (int)$ticket);
+						$mainticket->Set('lastchange', $now, true, true);
+						$mainticket->Set('lastreplier', '1', true, true);
+						$mainticket->Set('status', '3', true, true);
+						$mainticket->Update();
+						$mainticket->Archive();
+						$log->logAction(ADM_ACTION, LOG_NOTICE, "archived ticket '" . $mainticket->Get('subject') . "'");
+					}
+				}				
+				
 				redirectTo($filename, Array('page' => $page, 's' => $s));
 			}
 			else
diff --git a/admin_tickets.php b/admin_tickets.php
index 1108b4c5..01782756 100644
--- a/admin_tickets.php
+++ b/admin_tickets.php
@@ -99,7 +99,12 @@ if($page == 'tickets'
 						$cid = $row['customerid'];
 						$usr = $db->query_first('SELECT `firstname`, `name`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
                                      WHERE `customerid` = "' . (int)$cid . '"');
-						$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
+						
+						if(isset($usr['loginname'])) {
+							$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
+						} else {
+							$customer = $lng['ticket']['nonexistingcustomer'];
+						}
 						eval("\$tickets.=\"" . getTemplate("ticket/tickets_customer") . "\";");
 					}
 
@@ -626,7 +631,12 @@ elseif($page == 'archive'
 							$cid = $ticket['customerid'];
 							$usr = $db->query_first('SELECT `firstname`, `name`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
                                        WHERE `customerid` = "' . (int)$cid . '"');
-							$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
+							
+							if(isset($usr['loginname'])) {
+								$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
+							} else {
+								$customer = $lng['ticket']['nonexistingcustomer'];
+							}
 							eval("\$tickets.=\"" . getTemplate("ticket/tickets_customer") . "\";");
 						}
 
diff --git a/lib/classes/ticket/class.ticket.php b/lib/classes/ticket/class.ticket.php
index 3a177c7d..37a752c5 100644
--- a/lib/classes/ticket/class.ticket.php
+++ b/lib/classes/ticket/class.ticket.php
@@ -625,6 +625,32 @@ class ticket
 		return $str;
 	}
 
+	/*
+	 * function customerHasTickets
+	 * 
+	 * @param	object	mysql-db-object
+	 * @param	int		customer-id
+	 * 
+	 * @return	array/bool	array of ticket-ids if customer has any, else false
+	 */
+	static public function customerHasTickets($_db = null, $_cid = 0)
+	{
+		if($_cid != 0)
+		{	
+			$result = $_db->query('SELECT `id` FROM `' . TABLE_PANEL_TICKETS . '` WHERE `customer` ="'.(int)$_cid.'"');
+
+			$tickets = array();
+			while($row = $_db->fetch_array($result))
+			{
+				$tickets[] = $row['id'];
+			}
+			
+			return $tickets;
+		}
+
+		return false;
+	}
+
 	/**
 	 * Get a data-var
 	 */
diff --git a/lng/english.lng.php b/lng/english.lng.php
index 39e7dfe1..46a73628 100644
--- a/lng/english.lng.php
+++ b/lng/english.lng.php
@@ -1287,5 +1287,6 @@ $lng['tasks']['rebuild_bindconfig'] = 'Rebuilding bind-configuration';
 $lng['tasks']['creating_ftpdir'] = 'Creating directory for new ftp-user';
 $lng['tasks']['deleting_customerfiles'] = 'Deleting customer-files %loginname%';
 $lng['tasks']['noneoutstanding'] = 'There are currently no outstanding tasks for Froxlor';
+$lng['ticket']['nonexistingcustomer'] = '(deleted customer)';
 
 ?>
diff --git a/lng/german.lng.php b/lng/german.lng.php
index 84bfdb59..1fa1ef3d 100644
--- a/lng/german.lng.php
+++ b/lng/german.lng.php
@@ -1267,5 +1267,6 @@ $lng['tasks']['rebuild_bindconfig'] = 'Neuerstellung der Bind-Konfiguration';
 $lng['tasks']['creating_ftpdir'] = 'Erstelle Verzeichnis f&uuml;r neuen FTP-Benutzer';
 $lng['tasks']['deleting_customerfiles'] = 'L&ouml;schen von Kunden-Dateien %loginname%';
 $lng['tasks']['noneoutstanding'] = 'Zur Zeit gibt es keine ausstehenden Aufgaben f&uuml;r Froxlor';
+$lng['ticket']['nonexistingcustomer'] = '(gel&ouml;schter Kunde)';
 
 ?>