Merge remote-tracking branch 'origin/master' into 0.10.0

2018-06-21 08:12:00 +02:00
parent da99398561 436d141bd1
commit f198833f8c
6 changed files with 352 additions and 316 deletions
--- a/customer_tickets.php
+++ b/customer_tickets.php
@@ -238,7 +238,11 @@ if ($page == 'overview') {
 		}
 	} elseif ($action == 'answer' && $id != 0) {
 		if (isset($_POST['send']) && $_POST['send'] == 'send') {
+			try {
 				$replyticket = ticket::getInstanceOf($userinfo, -1);
+			} catch(Exception $e) {
+				standard_error($e->getMessage());
+			}
 			$replyticket->Set('subject', validate($_POST['subject'], 'subject'), true, false);
 			$replyticket->Set('priority', validate($_POST['priority'], 'priority'), true, false);
 			$replyticket->Set('message', validate(str_replace("\r\n", "\n", $_POST['message']), 'message', '/^[^\0]*$/'), true, false);
@@ -246,6 +250,11 @@ if ($page == 'overview') {
 			if ($replyticket->Get('message') == null) {
 				standard_error(array('stringisempty', 'mymessage'));
 			} else {
+				try {
+					$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
+				} catch(Exception $e) {
+					standard_error($e->getMessage());
+				}
 				$now = time();
 				$replyticket->Set('customer', (int)$userinfo['customerid'], true, true);
 				$replyticket->Set('lastchange', $now, true, true);
@@ -256,8 +265,6 @@ if ($page == 'overview') {
 				$replyticket->Insert();

 				// Update priority if changed
-				$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
-
 				if ($replyticket->Get('priority') != $mainticket->Get('priority')) {
 					$mainticket->Set('priority', $replyticket->Get('priority'), true);
 				}
@@ -272,7 +279,11 @@ if ($page == 'overview') {
 			}
 		} else {
 			$ticket_replies = '';
+			try {
 				$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
+			} catch(Exception $e) {
+				standard_error($e->getMessage());
+			}
 			$dt = date("d.m.Y H:i\h", $mainticket->Get('dt'));
 			$status = ticket::getStatusText($lng, $mainticket->Get('status'));

@@ -351,7 +362,11 @@ if ($page == 'overview') {
 	} elseif ($action == 'close' && $id != 0) {
 		if (isset($_POST['send']) && $_POST['send'] == 'send') {
 			$now = time();
+			try {
 				$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
+			} catch(Exception $e) {
+				standard_error($e->getMessage());
+			}
 			$mainticket->Set('lastchange', $now, true, true);
 			$mainticket->Set('lastreplier', '0', true, true);
 			$mainticket->Set('status', '3', true, true);
@@ -359,7 +374,11 @@ if ($page == 'overview') {
 			$log->logAction(USR_ACTION, LOG_NOTICE, "closed support-ticket '" . $mainticket->Get('subject') . "'");
 			redirectTo($filename, array('page' => $page, 's' => $s));
 		} else {
+			try {
 				$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
+			} catch(Exception $e) {
+				standard_error($e->getMessage());
+			}
 			ask_yesno('ticket_reallyclose', $filename, array('id' => $id, 'page' => $page, 'action' => $action), $mainticket->Get('subject'));
 		}
 	} elseif ($action == 'reopen' && $id != 0) {
@@ -377,7 +396,11 @@ if ($page == 'overview') {
 		}

 		$now = time();
+		try {
 			$mainticket = ticket::getInstanceOf($userinfo, (int)$id);
+		} catch(Exception $e) {
+			standard_error($e->getMessage());
+		}
 		$mainticket->Set('lastchange', $now, true, true);
 		$mainticket->Set('lastreplier', '0', true, true);
 		$mainticket->Set('status', '0', true, true);
--- a/lib/classes/api/commands/class.Domains.php
+++ b/lib/classes/api/commands/class.Domains.php
@@ -1340,6 +1340,12 @@ class Domains extends ApiCommand implements ResourceEntity
 			} elseif ($result['wwwserveralias'] != $wwwserveralias || $result['letsencrypt'] != $letsencrypt) {
 				// or when wwwserveralias or letsencrypt was changed
 				triggerLetsEncryptCSRForAliasDestinationDomain($aliasdomain, $this->logger());
+				if ($aliasdomain === 0) {
+					// in case the wwwserveralias is set on a main domain, $aliasdomain is 0
+					// --> the call just above to triggerLetsEncryptCSRForAliasDestinationDomain
+					//     is a noop...let's repeat it with the domain id of the main domain
+					triggerLetsEncryptCSRForAliasDestinationDomain($id, $this->logger());
+				}
 			}
 			
 			$this->logger()->logAction(ADM_ACTION, LOG_WARNING, "[API] updated domain '" . $result['domain'] . "'");
--- a/lib/classes/ticket/class.ticket.php
+++ b/lib/classes/ticket/class.ticket.php
@@ -19,40 +19,47 @@
 *
 * Support Tickets - Tickets-Class
 */
-
-class ticket {
+class ticket
+{

 	/**
 	 * Userinfo
+	 *
 	 * @var array
 	 */
 	private $userinfo = array();

 	/**
 	 * Ticket ID
-	 * @var tid
+	 *
+	 * @var int
 	 */
 	private $tid = - 1;

 	/**
 	 * Ticket Data Array
-	 * @var t_data
+	 *
+	 * @var array
 	 */
 	private $t_data = array();

 	/**
 	 * Ticket-Object-Array
-	 * @var tickets
+	 *
+	 * @var ticket[]
 	 */
-	static private $tickets = array();
+	private static $tickets = array();

 	/**
 	 * Class constructor.
 	 *
-	 * @param array userinfo
-	 * @param int ticket id
+	 * @param
+	 *        	array userinfo
+	 * @param
+	 *        	int ticket id
 	 */
-	private function __construct($userinfo, $tid = - 1) {
+	private function __construct($userinfo, $tid = - 1)
+	{
 		$this->userinfo = $userinfo;
 		$this->tid = $tid;
 		
@@ -66,21 +73,24 @@ class ticket {
 	/**
 	 * Singleton ftw ;-)
 	 *
-	 * @param array userinfo
-	 * @param int ticket id
+	 * @param
+	 *        	array userinfo
+	 * @param
+	 *        	int ticket id
 	 */
-	static public function getInstanceOf($_usernfo, $_tid) {
-		if (!isset(self::$tickets[$_tid])) {
-			self::$tickets[$_tid] = new ticket($_usernfo, $_tid);
+	static public function getInstanceOf($_usernfo, $_tid)
+	{
+		if (! isset(self::$tickets[$_tid . '-' . $_usernfo['userid']])) {
+			self::$tickets[$_tid . '-' . $_usernfo['userid']] = new ticket($_usernfo, $_tid);
 		}
-		return self::$tickets[$_tid];
+		return self::$tickets[$_tid . '-' . $_usernfo['userid']];
 	}

 	/**
 	 * Initialize data-array
 	 */
-	private function initData() {
-
+	private function initData()
+	{
 		$this->Set('customer', 0, true, true);
 		$this->Set('admin', 1, true, true);
 		$this->Set('subject', '', true, true);
@@ -100,15 +110,32 @@ class ticket {
 	/**
 	 * Read ticket data from database.
 	 */
-	private function readData() {
+	private function readData()
+	{
+		if (isset($this->tid) && $this->tid != - 1) {
 			
-		if (isset($this->tid)
-			&& $this->tid != - 1
-		) {
+			if ($this->userinfo['customerid'] > 0) {
 				$_ticket_stmt = Database::prepare('
-				SELECT * FROM `' . TABLE_PANEL_TICKETS . '` WHERE `id` = :tid'
+					SELECT * FROM `' . TABLE_PANEL_TICKETS . '` WHERE `id` = :tid AND `customerid` = :cid');
+				$tdata = array(
+					'tid' => $this->tid,
+					'cid' => $this->userinfo['customerid']
 				);
-			$_ticket = Database::pexecute_first($_ticket_stmt, array('tid' => $this->tid));
+			} else {
+				$_ticket_stmt = Database::prepare('
+					SELECT * FROM `' . TABLE_PANEL_TICKETS . '` WHERE `id` = :tid' . ($this->userinfo['customers_see_all'] ? '' : ' AND `adminid` = :adminid'));
+				$tdata = array(
+					'tid' => $this->tid
+				);
+				if ($this->userinfo['customers_see_all'] != '1') {
+					$tdata['adminid'] = $this->userinfo['adminid'];
+				}
+			}
+			$_ticket = Database::pexecute_first($_ticket_stmt, $tdata);
+			
+			if ($_ticket == false) {
+				throw new Exception("Invalid ticket id");
+			}
 			
 			$this->Set('customer', $_ticket['customerid'], true, false);
 			$this->Set('admin', $_ticket['adminid'], true, false);
@@ -130,8 +157,8 @@ class ticket {
 	/**
 	 * Insert data to database
 	 */
-	public function Insert() {
-
+	public function Insert()
+	{
 		$ins_stmt = Database::prepare("
 			INSERT INTO `" . TABLE_PANEL_TICKETS . "` SET
                `customerid` = :customerid,
@@ -146,8 +173,7 @@ class ticket {
                `status` = :status,
                `lastreplier` = :lastreplier,
                `by` = :by,
-                `answerto` = :answerto"
-		);
+                `answerto` = :answerto");
 		$ins_data = array(
 			'customerid' => $this->Get('customer'),
 			'adminid' => $this->Get('admin'),
@@ -171,7 +197,8 @@ class ticket {
 	/**
 	 * Update data in database
 	 */
-	public function Update() {
+	public function Update()
+	{
 		
 		// Update "main" ticket
 		$upd_stmt = Database::prepare('
@@ -180,8 +207,7 @@ class ticket {
                `lastchange` = :lastchange,
                `status` = :status,
                `lastreplier` = :lastreplier
-                WHERE `id` = :tid'
-		);
+                WHERE `id` = :tid');
 		$upd_data = array(
 			'priority' => $this->Get('priority'),
 			'lastchange' => $this->Get('lastchange'),
@@ -196,38 +222,44 @@ class ticket {
 	/**
 	 * Moves a ticket to the archive
 	 */
-	public function Archive() {
+	public function Archive()
+	{
 		
 		// Update "main" ticket
 		$upd_stmt = Database::prepare('
-			UPDATE `' . TABLE_PANEL_TICKETS . '` SET `archived` = "1" WHERE `id` = :tid'
-		);
-		Database::pexecute($upd_stmt, array('tid' => $this->tid));
+			UPDATE `' . TABLE_PANEL_TICKETS . '` SET `archived` = "1" WHERE `id` = :tid');
+		Database::pexecute($upd_stmt, array(
+			'tid' => $this->tid
+		));
 		
 		// Update "answers" to ticket
 		$upd_stmt = Database::prepare('
-			UPDATE `' . TABLE_PANEL_TICKETS . '` SET `archived` = "1" WHERE `answerto` = :tid'
-		);
-		Database::pexecute($upd_stmt, array('tid' => $this->tid));
+			UPDATE `' . TABLE_PANEL_TICKETS . '` SET `archived` = "1" WHERE `answerto` = :tid');
+		Database::pexecute($upd_stmt, array(
+			'tid' => $this->tid
+		));
 		return true;
 	}

 	/**
 	 * Remove ticket from database
 	 */
-	public function Delete() {
+	public function Delete()
+	{
 		
 		// Delete "main" ticket
 		$del_stmt = Database::prepare('
-			DELETE FROM `' . TABLE_PANEL_TICKETS . '` WHERE `id` = :tid'
-		);
-		Database::pexecute($del_stmt, array('tid' => $this->tid));
+			DELETE FROM `' . TABLE_PANEL_TICKETS . '` WHERE `id` = :tid');
+		Database::pexecute($del_stmt, array(
+			'tid' => $this->tid
+		));
 		
 		// Delete "answers" to ticket"
 		$del_stmt = Database::prepare('
-			DELETE FROM `' . TABLE_PANEL_TICKETS . '` WHERE `answerto` = :tid'
-		);
-		Database::pexecute($del_stmt, array('tid' => $this->tid));
+			DELETE FROM `' . TABLE_PANEL_TICKETS . '` WHERE `answerto` = :tid');
+		Database::pexecute($del_stmt, array(
+			'tid' => $this->tid
+		));
 		return true;
 	}

@@ -243,9 +275,10 @@ class ticket {
 			// Get e-mail message for customer
 			$usr_stmt = Database::prepare('
 				SELECT `name`, `firstname`, `company`, `email`
-				FROM `' . TABLE_PANEL_CUSTOMERS . '` WHERE `customerid` = :customerid'
-			);
-			$usr = Database::pexecute_first($usr_stmt, array('customerid' => $customerid));
+				FROM `' . TABLE_PANEL_CUSTOMERS . '` WHERE `customerid` = :customerid');
+			$usr = Database::pexecute_first($usr_stmt, array(
+				'customerid' => $customerid
+			));
 			
 			$replace_arr = array(
 				'FIRSTNAME' => $usr['firstname'],
@@ -268,8 +301,7 @@ class ticket {
 			SELECT `value` FROM `" . TABLE_PANEL_TEMPLATES . "`
 			WHERE `adminid`= :adminid
 			AND `language`= :lang
-			AND `templategroup`= 'mails' AND `varname`= :tplsubject"
-		);
+			AND `templategroup`= 'mails' AND `varname`= :tplsubject");
 		$result = Database::pexecute_first($result_stmt, $tpl_seldata);
 		$mail_subject = html_entity_decode(replace_variables((($result['value'] != '') ? $result['value'] : $default_subject), $replace_arr));
 		
@@ -280,8 +312,7 @@ class ticket {
 			SELECT `value` FROM `" . TABLE_PANEL_TEMPLATES . "`
 			WHERE `adminid`= :adminid
 			AND `language`= :lang
-			AND `templategroup`= 'mails' AND `varname`= :tplmailbody"
-		);
+			AND `templategroup`= 'mails' AND `varname`= :tplmailbody");
 		$result = Database::pexecute_first($result_stmt, $tpl_seldata);
 		$mail_body = html_entity_decode(replace_variables((($result['value'] != '') ? $result['value'] : $default_body), $replace_arr));
 		
@@ -294,7 +325,7 @@ class ticket {
 				$mail->MsgHTML(str_replace("\n", "<br />", $mail_body));
 				$mail->AddAddress($usr['email'], $usr['firstname'] . ' ' . $usr['name']);
 				$mail->Send();
-			} catch(phpmailerException $e) {
+			} catch (phpmailerException $e) {
 				$mailerr_msg = $e->errorMessage();
 				$_mailerror = true;
 			} catch (Exception $e) {
@@ -303,19 +334,21 @@ class ticket {
 			}
 			
 			if ($_mailerror) {
-				$rstlog = FroxlorLogger::getInstanceOf(array('loginname' => 'ticket_class'));
+				$rstlog = FroxlorLogger::getInstanceOf(array(
+					'loginname' => 'ticket_class'
+				));
 				$rstlog->logAction(ADM_ACTION, LOG_ERR, "Error sending mail: " . $mailerr_msg);
 				standard_error('errorsendingmail', $usr['email']);
 			}
 			$mail->ClearAddresses();
-
 		} else {
 			
 			$admin_stmt = Database::prepare("
 				SELECT `name`, `email` FROM `" . TABLE_PANEL_ADMINS . "`
-				WHERE `adminid` = :adminid"
-			);
-			$admin = Database::pexecute_first($admin_stmt, array('adminid' => $this->userinfo['adminid']));
+				WHERE `adminid` = :adminid");
+			$admin = Database::pexecute_first($admin_stmt, array(
+				'adminid' => $this->userinfo['adminid']
+			));
 			$_mailerror = false;
 			try {
 				$mail->SetFrom(Settings::Get('ticket.noreply_email'), Settings::Get('ticket.noreply_name'));
@@ -324,7 +357,7 @@ class ticket {
 				$mail->MsgHTML(str_replace("\n", "<br />", $mail_body));
 				$mail->AddAddress($admin['email'], $admin['name']);
 				$mail->Send();
-			} catch(phpmailerException $e) {
+			} catch (phpmailerException $e) {
 				$mailerr_msg = $e->errorMessage();
 				$_mailerror = true;
 			} catch (Exception $e) {
@@ -333,7 +366,9 @@ class ticket {
 			}
 			
 			if ($_mailerror) {
-				$rstlog = FroxlorLogger::getInstanceOf(array('loginname' => 'ticket_class'));
+				$rstlog = FroxlorLogger::getInstanceOf(array(
+					'loginname' => 'ticket_class'
+				));
 				$rstlog->logAction(ADM_ACTION, LOG_ERR, "Error sending mail: " . $mailerr_msg);
 				standard_error('errorsendingmail', $admin['email']);
 			}
@@ -345,11 +380,9 @@ class ticket {
 	/**
 	 * Add a support-categories
 	 */
-	static public function addCategory($_category = null, $_admin = 1, $_order = 1) {
-
-		if ($_category != null
-			&& $_category != ''
-		) {
+	static public function addCategory($_category = null, $_admin = 1, $_order = 1)
+	{
+		if ($_category != null && $_category != '') {
 			if ($_order < 1) {
 				$_order = 1;
 			}
@@ -358,8 +391,7 @@ class ticket {
 				INSERT INTO `" . TABLE_PANEL_TICKET_CATS . "` SET
 					`name` = :name,
 					`adminid` = :adminid,
-					`logicalorder` = :lo"
-			);
+					`logicalorder` = :lo");
 			$ins_data = array(
 				'name' => $_category,
 				'adminid' => $_admin,
@@ -374,12 +406,9 @@ class ticket {
 	/**
 	 * Edit a support-categories
 	 */
-	static public function editCategory($_category = null, $_id = 0, $_order = 1) {
-
-		if ($_category != null
-			&& $_category != ''
-			&& $_id != 0
-		) {
+	static public function editCategory($_category = null, $_id = 0, $_order = 1)
+	{
+		if ($_category != null && $_category != '' && $_id != 0) {
 			if ($_order < 1) {
 				$_order = 1;
 			}
@@ -390,7 +419,11 @@ class ticket {
 					`logicalorder` = :lo
                  WHERE `id` = :id
 			");
-			Database::pexecute($upd_stmt, array('name' => $_category, 'lo' => $_order, 'id' => $_id));
+			Database::pexecute($upd_stmt, array(
+				'name' => $_category,
+				'lo' => $_order,
+				'id' => $_id
+			));
 			return true;
 		}
 		return false;
@@ -399,21 +432,23 @@ class ticket {
 	/**
 	 * Delete a support-categories
 	 */
-	static public function deleteCategory($_id = 0) {
-
+	static public function deleteCategory($_id = 0)
+	{
 		if ($_id != 0) {
 			
 			$result_stmt = Database::prepare("
 				SELECT COUNT(`id`) as `numtickets` FROM `" . TABLE_PANEL_TICKETS . "`
-				WHERE `category` = :cat"
-			);
-			$result = Database::pexecute_first($result_stmt, array('cat' => $_id));
+				WHERE `category` = :cat");
+			$result = Database::pexecute_first($result_stmt, array(
+				'cat' => $_id
+			));
 			
 			if ($result['numtickets'] == "0") {
 				$del_stmt = Database::prepare("
-					DELETE FROM `" . TABLE_PANEL_TICKET_CATS . "` WHERE `id` = :id"
-				);
-				Database::pexecute($del_stmt, array('id' => $_id));
+					DELETE FROM `" . TABLE_PANEL_TICKET_CATS . "` WHERE `id` = :id");
+				Database::pexecute($del_stmt, array(
+					'id' => $_id
+				));
 				return true;
 			} else {
 				return false;
@@ -426,13 +461,14 @@ class ticket {
 	/**
 	 * Return a support-category-name
 	 */
-	static public function getCategoryName($_id = 0) {
-
+	static public function getCategoryName($_id = 0)
+	{
 		if ($_id != 0) {
 			$stmt = Database::prepare("
-				SELECT `name` FROM `" . TABLE_PANEL_TICKET_CATS . "` WHERE `id` = :id"
-			);
-			$category = Database::pexecute_first($stmt, array('id' => $_id));
+				SELECT `name` FROM `" . TABLE_PANEL_TICKET_CATS . "` WHERE `id` = :id");
+			$category = Database::pexecute_first($stmt, array(
+				'id' => $_id
+			));
 			return $category['name'];
 		}
 		return null;
@@ -441,29 +477,30 @@ class ticket {
 	/**
 	 * get the highest order number
 	 *
-	 * @param object $_uid admin-id (optional)
+	 * @param object $_uid
+	 *        	admin-id (optional)
 	 *        	
 	 * @return int highest order number
 	 */
-	static public function getHighestOrderNumber($_uid = 0) {
-
+	static public function getHighestOrderNumber($_uid = 0)
+	{
 		$where = '';
 		$sel_data = array();
 		if ($_uid > 0) {
 			$where = " WHERE `adminid` = :adminid";
 			$sel_data['adminid'] = $_uid;
 		}
-		$sql = "SELECT MAX(`logicalorder`) as `highestorder` FROM `" . TABLE_PANEL_TICKET_CATS . "`".$where.";";
+		$sql = "SELECT MAX(`logicalorder`) as `highestorder` FROM `" . TABLE_PANEL_TICKET_CATS . "`" . $where . ";";
 		$result_stmt = Database::prepare($sql);
 		$result = Database::pexecute_first($result_stmt, $sel_data);
-		return (isset($result['highestorder']) ? (int)$result['highestorder'] : 0);
+		return (isset($result['highestorder']) ? (int) $result['highestorder'] : 0);
 	}

 	/**
 	 * returns the last x archived tickets
 	 */
-	static public function getLastArchived($_num = 10, $_admin = 1) {
-
+	static public function getLastArchived($_num = 10, $_admin = 1)
+	{
 		if ($_num > 0) {
 			
 			$archived = array();
@@ -477,9 +514,10 @@ class ticket {
 				FROM `" . TABLE_PANEL_TICKETS . "` `main`
 				WHERE `main`.`answerto` = '0' AND `main`.`archived` = '1'
 				AND `main`.`adminid` = :adminid
-				ORDER BY `main`.`lastchange` DESC LIMIT 0, ".(int)$_num
-			);
-			Database::pexecute($result_stmt, array('adminid' => $_admin));
+				ORDER BY `main`.`lastchange` DESC LIMIT 0, " . (int) $_num);
+			Database::pexecute($result_stmt, array(
+				'adminid' => $_admin
+			));
 			
 			while ($row = $result_stmt->fetch(PDO::FETCH_ASSOC)) {
 				
@@ -496,7 +534,7 @@ class ticket {
 				$archived[$counter]['lastchange'] = $row['lastchange'];
 				$archived[$counter]['status'] = $row['status'];
 				$archived[$counter]['by'] = $row['by'];
-				$counter++;
+				$counter ++;
 			}
 			
 			if (isset($archived[0]['id'])) {
@@ -523,88 +561,58 @@ class ticket {
 				WHERE `sub`.`answerto` = `main`.`id`
 			) as `ticket_answers`
 			FROM `" . TABLE_PANEL_TICKETS . "` `main`
-			WHERE `main`.`archived` = '1' AND `main`.`adminid` = :admin"
-		;
+			WHERE `main`.`archived` = '1' AND `main`.`adminid` = :admin";
 		
 		$search_params['admin'] = $admin;
 		
-		if ($subject != NULL
-			&& $subject != ''
-		) {
+		if ($subject != NULL && $subject != '') {
 			$query .= " AND `main`.`subject` LIKE :subject";
-			$search_params['subject'] = "%".$subject."%";
+			$search_params['subject'] = "%" . $subject . "%";
 		}
 		
-		if ($priority != null
-			&& isset($priority[0])
-			&& $priority[0] != ''
-		) {
+		if ($priority != null && isset($priority[0]) && $priority[0] != '') {
 			
-			if (isset($priority[1])
-				&& $priority[1] != ''
-			) {
+			if (isset($priority[1]) && $priority[1] != '') {
 				
-				if (isset($priority[2])
-					&& $priority[2] != ''
-				) {
+				if (isset($priority[2]) && $priority[2] != '') {
 					
 					$query .= " AND (`main`.`priority` = '1' OR `main`.`priority` = '2' OR `main`.`priority` = '3')";
-
 				} else {
 					
 					$query .= " AND (`main`.`priority` = '1' OR `main`.`priority` = '1')";
 				}
-
-			} elseif (isset($priority[2])
-				&& $priority[2] != ''
-			) {
+			} elseif (isset($priority[2]) && $priority[2] != '') {
 				
 				$query .= " AND (`main`.`priority` = '1' OR `main`.`priority` = '3')";
-
 			} else {
 				$query .= " AND `main`.`priority` = '1'";
 			}
-
-		} elseif($priority != null
-			&& isset($priority[1])
-			&& $priority[1] != ''
-		) {
-			if (isset($priority[2])
-				&& $priority[2] != ''
-			) {
+		} elseif ($priority != null && isset($priority[1]) && $priority[1] != '') {
+			if (isset($priority[2]) && $priority[2] != '') {
 				$query .= " AND (`main`.`priority` = '2' OR `main`.`priority` = '3')";
 			} else {
 				$query .= " AND `main`.`priority` = '2'";
 			}
+		} elseif ($priority != null) {
 			
-		} elseif($priority != null) {
-
-			if (isset($priority[3])
-				&& $priority[3] != ''
-			) {
+			if (isset($priority[3]) && $priority[3] != '') {
 				$query .= " AND `main`.`priority` = '3'";
 			}
 		}
 		
-		if ($fromdate != null
-			&& $fromdate > 0
-		) {
+		if ($fromdate != null && $fromdate > 0) {
 			$query .= " AND `main`.`lastchange` > :fromdate";
 			$search_params['fromdate'] = strtotime($fromdate);
 		}
 		
-		if ($todate != null
-			&& $todate > 0
-		) {
+		if ($todate != null && $todate > 0) {
 			$query .= " AND `main`.`lastchange` < :todate";
 			$search_params['todate'] = strtotime($todate);
 		}
 		
-		if ($message != null
-			&& $message != ''
-		) {
+		if ($message != null && $message != '') {
 			$query .= " AND `main`.`message` LIKE :message";
-			$search_params['message'] = "%".$message."%";
+			$search_params['message'] = "%" . $message . "%";
 		}
 		
 		if ($customer != - 1) {
@@ -627,8 +635,8 @@ class ticket {
 			
 			foreach ($cats as $catid) {
 				if (isset($catid) && $catid > 0) {
-					$query .= "`main`.`category` = :catid_".$catid." OR ";
-					$search_params['catid_'.$catid] = $catid;
+					$query .= "`main`.`category` = :catid_" . $catid . " OR ";
+					$search_params['catid_' . $catid] = $catid;
 				}
 			}
 			
@@ -638,7 +646,10 @@ class ticket {
 			}
 		}
 		
-		return array('0' => $query, '1' => $search_params);
+		return array(
+			'0' => $query,
+			'1' => $search_params
+		);
 	}

 	/**
@@ -646,8 +657,7 @@ class ticket {
 	 */
 	static public function getStatusText($_lng, $_status = 0)
 	{
-		switch($_status)
-		{
+		switch ($_status) {
 			case 0:
 				return $_lng['ticket']['open'];
 				break;
@@ -668,8 +678,7 @@ class ticket {
 	 */
 	static public function getPriorityText($_lng, $_priority = 0)
 	{
-		switch($_priority)
-		{
+		switch ($_priority) {
 			case 1:
 				return $_lng['ticket']['high'];
 				break;
@@ -684,7 +693,7 @@ class ticket {

 	private function convertLatin1ToHtml($str)
 	{
-		$html_entities = array (
+		$html_entities = array(
 			"Ä" => "&Auml;",
 			"ä" => "&auml;",
 			"Ö" => "&Ouml;",
@@ -706,17 +715,19 @@ class ticket {
 	/**
 	 * function customerHasTickets
 	 *
-	 * @param	int		customer-id
+	 * @param
+	 *        	int customer-id
 	 *        	
 	 * @return array/bool array of ticket-ids if customer has any, else false
 	 */
-	static public function customerHasTickets($_cid = 0) {
-
+	static public function customerHasTickets($_cid = 0)
+	{
 		if ($_cid != 0) {
 			$result_stmt = Database::prepare("
-				SELECT `id` FROM `" . TABLE_PANEL_TICKETS . "` WHERE `customerid` = :cid"
-			);
-			Database::pexecute($result_stmt, array('cid' => $_cid));
+				SELECT `id` FROM `" . TABLE_PANEL_TICKETS . "` WHERE `customerid` = :cid");
+			Database::pexecute($result_stmt, array(
+				'cid' => $_cid
+			));
 			
 			$tickets = array();
 			while ($row = $result_stmt->fetch(PDO::FETCH_ASSOC)) {
@@ -732,10 +743,10 @@ class ticket {
 	/**
 	 * Get a data-var
 	 */
-	public function Get($_var = '', $_vartrusted = false) {
-
+	public function Get($_var = '', $_vartrusted = false)
+	{
 		if ($_var != '') {
-			if (!$_vartrusted) {
+			if (! $_vartrusted) {
 				$_var = htmlspecialchars($_var);
 			}
 			
@@ -744,7 +755,7 @@ class ticket {
 					// avoid double line-breaks, #1413
 					$this->t_data[$_var] = str_replace("<br />\n", "\n", $this->t_data[$_var]);
 					return nl2br($this->t_data[$_var]);
-				} elseif(strtolower($_var) == 'subject') {
+				} elseif (strtolower($_var) == 'subject') {
 					return nl2br($this->t_data[$_var]);
 				} else {
 					return $this->t_data[$_var];
@@ -758,22 +769,18 @@ class ticket {
 	/**
 	 * Set a data-var
 	 */
-	public function Set($_var = '', $_value = '', $_vartrusted = false, $_valuetrusted = false) {
-
-		if ($_var != ''
-			&& $_value != ''
-		) {
-			if (!$_vartrusted) {
+	public function Set($_var = '', $_value = '', $_vartrusted = false, $_valuetrusted = false)
+	{
+		if ($_var != '' && $_value != '') {
+			if (! $_vartrusted) {
 				$_var = strip_tags($_var);
 			}
 			
-			if (!$_valuetrusted) {
+			if (! $_valuetrusted) {
 				$_value = strip_tags($_value, '<br />');
 			}
 			
-			if (strtolower($_var) == 'message'
-				|| strtolower($_var) == 'subject'
-			) {
+			if (strtolower($_var) == 'message' || strtolower($_var) == 'subject') {
 				$_value = $this->convertLatin1ToHtml($_value);
 			}
 			
--- a/templates/misc/standardcustomer/index.html
+++ b/templates/misc/standardcustomer/index.html
@@ -57,7 +57,7 @@
 		<footer>
 			<span>
 				<img src="data:image/png;base64,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" style="height: 13px; margin: 0 2px 3px 0; vertical-align:middle;"/>
- &copy; 2009-2017 by <a href="http://www.froxlor.org">the Froxlor Team</a>
+ &copy; 2009-2018 by <a href="http://www.froxlor.org">the Froxlor Team</a>
 			</span>
 		</footer>
 	</body>