54 lines
1.8 KiB
PHP
54 lines
1.8 KiB
PHP
<?php if (!defined('MASTER_CRONJOB')) die('You cannot access this file directly!');
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/**
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* This file is part of the Froxlor project.
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* Copyright (c) 2003-2009 the SysCP Team (see authors).
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* Copyright (c) 2010 the Froxlor Team (see authors).
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*
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* For the full copyright and license information, please view the COPYING
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* file that was distributed with this source code. You can also view the
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* COPYING file online at http://files.froxlor.org/misc/COPYING.txt
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*
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* @copyright (c) the authors
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* @author Florian Lippert <flo@syscp.org> (2003-2009)
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* @author Froxlor team <team@froxlor.org> (2010-)
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* @license GPLv2 http://files.froxlor.org/misc/COPYING.txt
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* @package Cron
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*
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*/
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/**
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* ARCHIVING CLOSED TICKETS
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*/
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fwrite($debugHandler, 'Ticket-archiving run started...' . "\n");
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$result_tickets_stmt = Database::query("
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SELECT `id`, `lastchange`, `subject` FROM `" . TABLE_PANEL_TICKETS . "`
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WHERE `status` = '3' AND `answerto` = '0';"
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);
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$archiving_count = 0;
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while($row_ticket = $result_tickets_stmt->fetch(PDO::FETCH_ASSOC)) {
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$lastchange = $row_ticket['lastchange'];
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$now = time();
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$days = (int)(($now - $lastchange) / 86400);
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if ($days >= $settings['ticket']['archiving_days']) {
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fwrite($debugHandler, 'archiving ticket "' . $row_ticket['subject'] . '" (ID #' . $row_ticket['id'] . ')' . "\n");
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$mainticket = ticket::getInstanceOf(null, $settings, (int)$row_ticket['id']);
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$mainticket->Set('lastchange', $now, true, true);
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$mainticket->Set('lastreplier', '1', true, true);
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$mainticket->Set('status', '3', true, true);
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$mainticket->Update();
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$mainticket->Archive();
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$archiving_count++;
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}
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}
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fwrite($debugHandler, 'Archived ' . $archiving_count . ' tickets' . "\n");
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Database::query("
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UPDATE `" . TABLE_PANEL_SETTINGS . "` SET `value` = UNIX_TIMESTAMP()
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WHERE `settinggroup` = 'system' AND `varname` = 'last_archive_run'"
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);
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