Froxlor/templates/Classic/admin/ticket/tickets_tickets_main.tpl

<table cellpadding="5" cellspacing="4" border="0" align="center" class="maintable_60">
  <tr>
    <td class="maintitle"><b><img src="images/Classic/title.gif" alt="" />&nbsp;&nbsp;{$dt}&nbsp;{$lng['ticket']['by']}&nbsp;{$by}&nbsp;({$status})</b></td>
	</tr>
  <tr>
    <td class="main_field_display">{$subject}</td>
  </tr>
  <tr>
	  <td class="main_field_name">{$message}</td>
  </tr>
</table>