9907afe630
'reverted' old-style update-process; removed billing-classes, -functions and -templates; some sql-fixes;
80 lines
2.7 KiB
PHP
80 lines
2.7 KiB
PHP
<?php
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/**
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* Support-Tickets - Cronfile
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*
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*
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* This program is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version. This program is distributed in the
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* hope that it will be useful, but WITHOUT ANY WARRANTY; without even the
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* implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
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* See the GNU General Public License for more details.
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*
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* @copyright (c) the authors
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* @author Michael Kaufmann <mkaufmann@nutime.de>
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* @license http://www.gnu.org/licenses/gpl.txt
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* @package Panel
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* @version CVS: $Id: cron_ticketarchive.php 2724 2009-06-07 14:18:02Z flo $
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* @link http://www.nutime.de/
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* @since File available since Release 1.2.18
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*/
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/**
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* STARTING REDUNDANT CODE, WHICH IS SOME KINDA HEADER FOR EVERY CRON SCRIPT.
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* When using this "header" you have to change $lockFilename for your needs.
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* Don't forget to also copy the footer which closes database connections
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* and the lockfile! (Note: This "header" also establishes a mysql-root-
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* connection, if you don't need it, see for the header in cron_tasks.php)
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*/
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$needrootdb = false;
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include (dirname(__FILE__) . '/../lib/cron_init.php');
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/**
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* END REDUNDANT CODE (CRONSCRIPT "HEADER")
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*/
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/**
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* ARCHIVING CLOSED TICKETS
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*/
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fwrite($debugHandler, 'Ticket-archiving run started...' . "\n");
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$result_tickets = $db->query("SELECT `id`, `lastchange`, `subject` FROM `" . TABLE_PANEL_TICKETS . "`
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WHERE `status` = '3' AND `answerto` = '0';");
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$archiving_count = 0;
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while($row_ticket = $db->fetch_array($result_tickets))
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{
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$lastchange = $row_ticket['lastchange'];
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$now = time();
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$days = (int)(($now - $lastchange) / 86400);
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if($days >= $settings['ticket']['archiving_days'])
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{
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fwrite($debugHandler, 'archiving ticket "' . $row_ticket['subject'] . '" (ID #' . $row_ticket['id'] . ')' . "\n");
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$mainticket = ticket::getInstanceOf($userinfo, $db, $settings, (int)$row_ticket['id']);
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$mainticket->Set('lastchange', $now, true, true);
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$mainticket->Set('lastreplier', '1', true, true);
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$mainticket->Set('status', '3', true, true);
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$mainticket->Update();
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$mainticket->Archive();
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$archiving_count++;
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}
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}
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fwrite($debugHandler, 'Archived ' . $archiving_count . ' tickets' . "\n");
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$db->query('UPDATE `' . TABLE_PANEL_SETTINGS . '` SET `value` = UNIX_TIMESTAMP() WHERE `settinggroup` = \'system\' AND `varname` = \'last_archive_run\' ');
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/**
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* STARTING CRONSCRIPT FOOTER
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*/
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include ($pathtophpfiles . '/lib/cron_shutdown.php');
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/**
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* END CRONSCRIPT FOOTER
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*/
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?>
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