maketank/Froxlor
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move customer-tickets to archive if customer gets deleted

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This commit is contained in:
Michael Kaufmann (d00p)
2010-01-30 15:30:47 +00:00
parent 175bc63657
commit a791deb656
5 changed files with 59 additions and 2 deletions
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19
admin_customers.php
View File

@@ -237,6 +237,25 @@ if($page == 'customers'
inserttask('6', $result['loginname']);
}
/*
* move old tickets to archive
*/
$tickets = ticket::customerHasTickets($db, $id);
if($tickets !== false && isset($tickets[0]))
{
foreach($tickets as $ticket)
{
$now = time();
$mainticket = ticket::getInstanceOf($userinfo, $db, $settings, (int)$ticket);
$mainticket->Set('lastchange', $now, true, true);
$mainticket->Set('lastreplier', '1', true, true);
$mainticket->Set('status', '3', true, true);
$mainticket->Update();
$mainticket->Archive();
$log->logAction(ADM_ACTION, LOG_NOTICE, "archived ticket '" . $mainticket->Get('subject') . "'");
}
}
redirectTo($filename, Array('page' => $page, 's' => $s));
}
else

14
admin_tickets.php
View File

@@ -99,7 +99,12 @@ if($page == 'tickets'
$cid = $row['customerid'];
$usr = $db->query_first('SELECT `firstname`, `name`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
WHERE `customerid` = "' . (int)$cid . '"');
$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
if(isset($usr['loginname'])) {
$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
} else {
$customer = $lng['ticket']['nonexistingcustomer'];
}
eval("\$tickets.=\"" . getTemplate("ticket/tickets_customer") . "\";");
}
@@ -626,7 +631,12 @@ elseif($page == 'archive'
$cid = $ticket['customerid'];
$usr = $db->query_first('SELECT `firstname`, `name`, `loginname` FROM `' . TABLE_PANEL_CUSTOMERS . '`
WHERE `customerid` = "' . (int)$cid . '"');
$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
if(isset($usr['loginname'])) {
$customer = $usr['firstname'] . " " . $usr['name'] . " (" . $usr['loginname'] . ")";
} else {
$customer = $lng['ticket']['nonexistingcustomer'];
}
eval("\$tickets.=\"" . getTemplate("ticket/tickets_customer") . "\";");
}

26
lib/classes/ticket/class.ticket.php
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@@ -625,6 +625,32 @@ class ticket
return $str;
}
/*
* function customerHasTickets
*
* @param object mysql-db-object
* @param int customer-id
*
* @return array/bool array of ticket-ids if customer has any, else false
*/
static public function customerHasTickets($_db = null, $_cid = 0)
{
if($_cid != 0)
{
$result = $_db->query('SELECT `id` FROM `' . TABLE_PANEL_TICKETS . '` WHERE `customer` ="'.(int)$_cid.'"');
$tickets = array();
while($row = $_db->fetch_array($result))
{
$tickets[] = $row['id'];
}
return $tickets;
}
return false;
}
/**
* Get a data-var
*/

1
lng/english.lng.php
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@@ -1287,5 +1287,6 @@ $lng['tasks']['rebuild_bindconfig'] = 'Rebuilding bind-configuration';
$lng['tasks']['creating_ftpdir'] = 'Creating directory for new ftp-user';
$lng['tasks']['deleting_customerfiles'] = 'Deleting customer-files %loginname%';
$lng['tasks']['noneoutstanding'] = 'There are currently no outstanding tasks for Froxlor';
$lng['ticket']['nonexistingcustomer'] = '(deleted customer)';
?>

1
lng/german.lng.php
View File

@@ -1267,5 +1267,6 @@ $lng['tasks']['rebuild_bindconfig'] = 'Neuerstellung der Bind-Konfiguration';
$lng['tasks']['creating_ftpdir'] = 'Erstelle Verzeichnis für neuen FTP-Benutzer';
$lng['tasks']['deleting_customerfiles'] = 'Löschen von Kunden-Dateien %loginname%';
$lng['tasks']['noneoutstanding'] = 'Zur Zeit gibt es keine ausstehenden Aufgaben für Froxlor';
$lng['ticket']['nonexistingcustomer'] = '(gelöschter Kunde)';
?>